Versatile and experienced EMT with a strong background in customer service, hospitality, and marketing. Proficient in various roles, including bartending, serving, and sales. Possess certifications in paramedic, EMT, and CPR. Seeking a role that utilizes my skills and experience in a dynamic and fast-paced environment.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server at the 1 Hotel Rooftop 4 star property
1 Hotel South Beach-South Beach, FL
11.2020 - Current
My responsibilities are to assist and greet guests, have knowledge of areas to recommend to guests, be able to answer any menu item questions anyone may have, make sure my section is always up to par, make sure guests are being well taken care of, being able to have knowledge of the entire hotel as well as other outlets within the hotel, be able to make recommendations for food and beverage, take care of high profile guests, accommodate to guest needs, be able to maintain conversation with any guest, be able to attend to many guests at one time, make sure i am following proper verbiage as well as forbes standards, be able to maintain cool under pressure.
Head Bartender
1 Hotel South Beach-Miami Beach, FL
03.2019 - Current
My responsibilities at the 1 Hotel were to greet and assist to guests, make sure they have the best experience possible while dining with us
Maintain a clean work environment
Set up and breakdown the bar
Handle cash
Make sure everything is prepped for the next shift as well as leave the bar clean for the next incoming bartender
Attend trainings within the hotel
Know the menus for breakfast, lunch and dinner
Know how to prep and make all of the cocktails on our menu as well as the lobby bar cocktails
Come up with drinks for specific occasions as well as the social hour menu and regular cocktail menu
Prep cocktails for big events or buyouts in the hotel or restaurant
Have overall knowledge about the hotel as well as any events going on in any of the Food and Beverage departments.
Health and Local Medical Examiner / Coroner Departments
FLORIDA EMERGENCY MORTUARY OPERATIONS RESPONSE SYSTEM
01.2018 - Current
FEMORS is a team of multiple forensic and medical specialist that rapidly deploy to mass fatality incidents when requested through the Department of Health and local Medical Examiner / Coroner departments
Train for and respond to mass fatality disasters or public health emergencies around the State
Deployments have included responding to the Panhandle after Hurricane Michael
These deployments are in high stress environments and require above average physical and mental health
Work is in environments with limited vital services and infrastructure
Duties preformed comprise of multidisciplinary roles including autopsy technician, interview families, forensic photographer, and data entry.
EMT
AMR-Medley, FL
06.2023 - 01.2024
My responsibilities were to establish patient contact, provide excellent patient care, obtain accurate signatures, transport patients, move patients, drive the ambulance.
Bartender
The Betsy South Beach-Miami Beach, FL
07.2016 - 01.2018
My Responsibilities are to have exceptional guest service
Learn the house cocktails for all four of the different bars in the hotel
Assist to guests needs
Have knowledge of the entire hotel and how to get around the hotel
Know the menu for all four bars including the two restaurants
Learn how to open and close umbrellas when working in the rooftop deck
Help guest when they are feeling indecisive about what to order, maintain a clean environment, prep for my shift as well as for the shift after me, complete inventory
Be able to attend to the phone to take down take out orders.
Sales Associate
Sunglass Hut-Miami Beach, FL
My responsibility is to greet incoming customers, have knowledge of the different types of brand we have in store, do inventory, open and close the store, assist guests with their needs, be able to handle cash as well as do the number sales for the entire day.
Recieving Manager
Fit2Run-Miami Beach, FL
05.2015 - 07.2016
My responsibilities are to take care of inventory, send out orders placed online, greet the guests, open and close the store, handle large amounts of money when making deposits, generating numbers from previous years and comparing them to this year, sell shoes, work at expos, take care of customers when on the floor
Do scheduling for the staff, have overall knowledge of the different shoe brands and shoes in the store.
Hostess/ Server
Starlite Hotel-Miami Beach, FL
12.2014 - 02.2015
My responsibilities as a Hostess were to greet people walking by as well as seating people that wanted a table at the restaurant
Learn the menu as well as memorize the specials of the day
Answer the phone as well be able to take take out orders
My responsibilities for Server were to greet and attend to my table
Know the menu as well as be aware of every allergy or modifications that can be made for each of the dishes on the menu
Handle cash as well as credit card transactions
Be outgoing, be able to keep a conversation with the guests
Have knowledge about the area as well as make recommendations of places where they can go and recommendations of the restaurant menu.
Hostess
Sushi Couture-Miami Beach, FL
06.2013 - 03.2014
My responsibilities were to greet and seat people in the restaurant
Learn the menu perfectly in case of any questions
Know the daily specials
Know of attractions around the area
Answer the phone for take out orders as well as for reservations.
Hostess/ Busser
The Place-Miami Beach, FL
01.2013 - 01.2014
My responsibilities as a Hostess where to have knowledge of the menu, Know the specials of the day as well as certain promotions going on in the hotel and restaurant
Assist to guests, Seat guests
As a Busser my responsibilities were to serve water to guests, maintain the tables clean, polish silverware, glasses and plates
Have basic knowledge of the restaurant as well as the hotel.
Education
National Registry in Paramedic -
Miami Dade College
Miami, FL
08.2024
National Registry in EMT - undefined
Miami Dade College
Miami, FL
04.2023
Bachelors in Forensic Science -
Miami Dade College
Miami, FL
01.2021
Associates in Science in Forensic Science - undefined
Miami Dade College
Miami, FL
01.2019
Associates in Arts in Criminal Justice Administration - undefined
Miami Dade College
Miami, FL
01.2018
Skills
Crime Scene Photography
Report Writing
Process for Fingerprints using various techniques and chemicals
Bartending
Guest Services
Restaurant Experience
Serving Experience
Medical terminology
EMT experience
Guest services
Serving
Restaurant experience
Inventory Control
Medication Administration
Patient Assessments
Critical decision-making skills
Certification
Driver's License
Food Handler Certification
EMT License, 05/01/23, Present
BLS Certification, 04/01/22, Present
CPR Certification, 04/01/22, Present
EMT Certification
EMT-B
Paramedic License, 08/01/24, Present
References
Melissa K. Rivera, (786)-598-5251, 03/25/19, Present
Melissa K. Rivera, (787)-598-5251, 07/30/16, 01/03/18
Dave, (305) 535-3500, 06/19/13, 03/05/14
Abigail, (813) 367-6105, 05/13/15, 07/07/16
Andrea, (305) 321-8591
Osvaldo Mercado, (954) 594-5836
Languages
Spanish
Native or Bilingual
english
Native or Bilingual
Timeline
EMT
AMR-Medley, FL
06.2023 - 01.2024
Server at the 1 Hotel Rooftop 4 star property
1 Hotel South Beach-South Beach, FL
11.2020 - Current
Head Bartender
1 Hotel South Beach-Miami Beach, FL
03.2019 - Current
Health and Local Medical Examiner / Coroner Departments
FLORIDA EMERGENCY MORTUARY OPERATIONS RESPONSE SYSTEM
01.2018 - Current
Bartender
The Betsy South Beach-Miami Beach, FL
07.2016 - 01.2018
Recieving Manager
Fit2Run-Miami Beach, FL
05.2015 - 07.2016
Hostess/ Server
Starlite Hotel-Miami Beach, FL
12.2014 - 02.2015
Hostess
Sushi Couture-Miami Beach, FL
06.2013 - 03.2014
Hostess/ Busser
The Place-Miami Beach, FL
01.2013 - 01.2014
National Registry in EMT - undefined
Miami Dade College
Associates in Science in Forensic Science - undefined
Miami Dade College
Associates in Arts in Criminal Justice Administration - undefined
Miami Dade College
Driver's License
Food Handler Certification
EMT License, 05/01/23, Present
BLS Certification, 04/01/22, Present
CPR Certification, 04/01/22, Present
EMT Certification
EMT-B
Paramedic License, 08/01/24, Present
Sales Associate
Sunglass Hut-Miami Beach, FL
National Registry in Paramedic -
Miami Dade College
Bachelors in Forensic Science -
Miami Dade College
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