Maria Gaona
Irving
Summary
Friendly and reliable team player with a strong focus on customer service. Enjoys working with others, helping others, and finding solutions to ensure a great guest experience.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Chick-Fil-A
Dallas
03.2024 - 02.2025
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service
- Performed cashiering duties accurately including taking orders, handling payments, making change
- Supply restocking
- Taking orders
- Cash handling expertise
- Order taking
- Strong work ethic
- Team collaboration
- Provided friendly and attentive service to ensure customer satisfaction
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment
- Handled customer complaints professionally while maintaining composure under pressure
- Developed strong communication and interpersonal skills while interacting with customers and co-workers
- Restocked supplies such as napkins, condiments, utensils when needed
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
Checker
El Ahorro
Irving
04.2022 - 05.2023
- Accurately counted money and balanced cash drawers in a timely manner
- Operated scanning equipment to read barcodes and enter product information into the system
- Maintained an orderly checkout area
- Provided great customer service to all customers
- Assisted customers with locating items in the store
Education
High School Diploma -
Nimitz High School
Irving, TX06.2023
Skills
- Guest experiences
- Strong teamwork
- Customer interaction
- Multi-tasking
- Works well under pressure
- Communicates well
Languages
- Spanish
- Bilingual
- English
Timeline
Restaurant Team Member
Chick-Fil-A
03.2024 - 02.2025
Checker
El Ahorro
04.2022 - 05.2023
High School Diploma -
Nimitz High School