MARIA GARCIA
Southington,CT
Summary
To obtain a position, involving data entry, in a people-oriented organization where, I can maximize my customer-service experience in a challenging environment to achieve the corporate goals. Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.
Overview
23
23
years of professional experience
Work History
Patient Access Representative
Mount Sinai
East New York, NY
01.2021 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Salon Manager
Belle Cheveux Studios
Bronx, NY
06.2010 - 12.2021
- Create atmosphere where customers are comfortable and are satisfied, leading to repeat visits and referral business.
- Field customer service concerns.
- Ensure that all equipment is operating safely and optimally.
- Ensure hair salon appearance is one that creates inviting, relaxing environment for customers.
- Order supplies Creating sales, marketing, and ideas to increase sales.
- Grew repeat client base by 10% through effective marketing and customer service
Direct Care Counselor
New York Foundling
New York, NY
05.2004 - 05.2010
- Under general supervision of clinical staff to provide direct care to MICA client in a residential setting Maintained a safe and therapeutic treatment environment that meets the physical, emotional, and personal needs of program clients while improving functioning and minimizing interfering behaviors Assisted clients in daily living activities including health & hygiene management, cooking, cleaning, and recreation which included diapering and bathing clients Supervise medication dispensing Provided client documentation to include shift reports, incident reports, and individual progress notes.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Prepared healthy foods based on personalized nutrition plans.
Porter
Trump Plaza
New York, NY
02.2001 - 04.2004
- Physically walked property on a frequent basis and removed litter, debris, cigarette butts and pet droppings from the grounds.
- Transferred trash and other items left outside of dumpster into dumpster.
- Picked-up and swept area.
- Distributed resident communications to residents; e.g., upcoming events, pest control notices, newsletters.
- Assisted in keeping grounds neat and free of litter, rakes, brooms, and shovels as circumstances warrant.
- Performed any additional duties assigned by senior maintenance technician and manager.
Education
High School Equivalency Diploma - Liberal Arts
Borough of Manhattan Community College
New York, NY1997
Skills
- Team Player
- Self-motivated professional
- Multitasking abilities
- Bilingual
- Strong interpersonal and communications skills
- Exceptional Customer Service
- Work orders
- First-aid Cpr cert
- Appointment Scheduling
Timeline
Patient Access Representative
Mount Sinai
01.2021 - Current
Salon Manager
Belle Cheveux Studios
06.2010 - 12.2021
Direct Care Counselor
New York Foundling
05.2004 - 05.2010
Porter
Trump Plaza
02.2001 - 04.2004
High School Equivalency Diploma - Liberal Arts
Borough of Manhattan Community College
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