Maria Gutierrez
Las Vegas,NV
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Tortas Factory Del D.F
Atlanta, GA
08.2021 - 08.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Cashier
Panaderia Del Valle
Atlanta, GA
05.2018 - 03.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Skills
- Positive Attitude
- Customer Service
- POS System
- Store Opening and Closing
- Policy Enforcement
- Team Leadership
- Flexible Schedule
- Retail Merchandising
- Cash Register Operation
- Coaching and Mentoring
- Cash Handling
- Opening and closing procedures
- Team Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier Team Lead
Tortas Factory Del D.F
08.2021 - 08.2024
Cashier
Panaderia Del Valle
05.2018 - 03.2022