Maria Hernandez
Rochester,NY
Summary
Dynamic and results-driven professional with extensive experience , excelling in customer service and problem-solving. Skilled in inventory control and cash handling, ensuring efficiency and accuracy in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Emerging Store Manager
Walgreens
10.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Shift Leader
Walgreens
10.2021 - Current
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Line Cook
Irondequoit Country Club
03.2016 - 05.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Door Greeter
Sam's Club
05.2009 - 08.2011
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
Pantry Cook
Country Club Of Rochester
04.2000 - 06.2011
- Sustained a well-organized workspace enabling efficient multitasking while maintaining high quality standards.
- Supported kitchen staff during high-volume service periods, contributing to team success and customer satisfaction.
- Prepared a variety of cold appetizers, salads, and desserts according to established recipes and guest preferences.
Education
GED -
Greece Community Center
Rochester, NY02-2005
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Emerging Store Manager
Walgreens
10.2021 - Current
Shift Leader
Walgreens
10.2021 - Current
Line Cook
Irondequoit Country Club
03.2016 - 05.2017
Door Greeter
Sam's Club
05.2009 - 08.2011
Pantry Cook
Country Club Of Rochester
04.2000 - 06.2011
GED -
Greece Community Center
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