Maria Mercado
SANTA ANA,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Belmont Carpets And Wood Flooring
03.2018 - Current
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained databases to track and record customer data.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
Sales Associate
Platinum Flooring Outlet
04.2008 - 02.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Certification - Medical Assisting
North Orange County Regional Occupational Program
Anaheim, CAHigh School Diploma -
Santa Ana High School
Santa Ana, CA06.2003
Skills
- Workers' Compensation
- Information Security
- Bookkeeping
- Scheduling
- Office Administration
- Filing
- Clerical Support
- Appointment Scheduling
Timeline
Administrative Assistant
Belmont Carpets And Wood Flooring
03.2018 - Current
Sales Associate
Platinum Flooring Outlet
04.2008 - 02.2018
Certification - Medical Assisting
North Orange County Regional Occupational Program
High School Diploma -
Santa Ana High School
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