Summary
Overview
Work History
Education
Skills
Timeline
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Maria Pflumm

Shawnee,KS

Summary

Driven by a results-focused approach, I enhanced customer satisfaction and sales at My Floral Arrangement Business through expert floral knowledge and exceptional service. At Panda Express, I led shifts with a positive attitude, ensuring smooth operations and staff proficiency. Skilled in cash handling and fostering strong team collaboration, I excel in fast-paced environments, significantly contributing to business success.

Overview

1
1
year of professional experience

Work History

Clerk

Quiktrip
05.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.

Flower Arranger

My Small Business
11.2023 - Current
  • Increased sales by providing exceptional customer service, recommending suitable flowers and design styles based on client preferences.
  • Demonstrated expertise in various floral design styles such as traditional, modern, romantic, rustic; catering to diverse client needs.
  • Utilized social media platforms effectively for marketing purposes; showcasing completed projects resulting in increased brand visibility within the community.
  • Developed strong relationships with local growers and suppliers to secure the best quality flowers at competitive prices.

Shift Leader

Panda Express
08.2023 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

High School Diploma -

Saint Thomas Aquinas
Overland Park, KS
05.2025

Skills

  • Customer Satisfaction
  • Cash Handling
  • Staff Training
  • Floral Knowledge

Timeline

Clerk

Quiktrip
05.2024 - Current

Flower Arranger

My Small Business
11.2023 - Current

Shift Leader

Panda Express
08.2023 - 04.2024

High School Diploma -

Saint Thomas Aquinas

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Maria Pflumm