Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Rabelo

Cape Coral,FL

Summary

Dedicated employee with a pleasant personality and a proactive approach with patients via active listening and question response. A multitasking Patient Representative with expertise in managing the check-in process and patient flow within the office.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Patient Representative

Mdnow
08.2023 - Current
  • Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
  • Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Increased accessibility to healthcare services by assisting patients in navigating complex systems.
  • Educated patients on healthcare policies and procedures, promoting adherence to treatment plans.
  • Managed patient intake process, ensuring accurate documentation and efficient service delivery.

Stylist Sales Associate

Davids Bridal
01.2023 - 04.2023
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.

Education

Bachelor of Science - Biology

Florida Gulf Coast University
Fort Myers, FL
05.2027

High School Diploma -

South Fort Myers High School
Fort Myers, FL
05.2023

Skills

  • Customer Service
  • Scheduling appointments
  • Insurance Verification
  • Medical Terminology
  • Patient data confidentiality
  • Patient Intake
  • Recordkeeping
  • Proficient in medical software
  • Problem-Solving
  • Team Collaboration
  • HIPAA Compliance
  • Portuguese Fluency

Certification


  • BLS
  • Certified Phlebotomy Technician

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Patient Representative

Mdnow
08.2023 - Current

Stylist Sales Associate

Davids Bridal
01.2023 - 04.2023

Bachelor of Science - Biology

Florida Gulf Coast University

High School Diploma -

South Fort Myers High School

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Maria Rabelo