Summary
Overview
Work History
Education
Skills
Timeline
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Maria Salerno

LaGrange Park,IL

Summary

Results-driven Store Director with expertise in team building, client relationship management, and operational excellence. Proven track record of driving business growth and enhancing client experiences through strategic leadership.

Overview

28
28
years of professional experience

Work History

Store Director

Gucci
Rosemont, Illinois
05.2015 - Current
  • Drove business growth by developing team capabilities and enhancing client experience.
  • Fostered strong client relationships to support ongoing business expansion.
  • Collaborated with operations team to achieve higher standards of operational excellence.

Store Manager

Macys Department Store
Bolingbrook, Illinois
08.2009 - 11.2014
  • Supervised daily store operations, ensuring team compliance with policies.
  • Trained staff to enhance customer service skills, resulting in improved client interactions.
  • Developed strategies that maximized sales and profitability across the store.

Store Manager

Lord and Taylor, A Division of May
Oak Brook, Illinois
03.1997 - 08.2008
  • Collaborated with corporate teams on marketing initiatives and store events.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Education

Bachelor of Arts - Developmental Psychology

DePaul University
Chicago, IL
05-1990

Skills

  • Team building
  • Visual merchandising
  • Customer relationship management
  • Sales strategy
  • Conflict resolution
  • Operational efficiency
  • Leadership adaptability

Timeline

Store Director

Gucci
05.2015 - Current

Store Manager

Macys Department Store
08.2009 - 11.2014

Store Manager

Lord and Taylor, A Division of May
03.1997 - 08.2008

Bachelor of Arts - Developmental Psychology

DePaul University

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