Maria Saucedo
DeSoto
Summary
Dynamic Store Director with a proven track record at El Rio Grande Latin Market, excelling in sales leadership and staff development. Enhanced team efficiency through targeted training programs and implemented inventory systems. Committed to delivering exceptional customer service while fostering strong vendor relationships.
Overview
18
18
years of professional experience
Work History
Store Director
El Rio Grande Latin Market
Dallas, TX
06.2020 - 07.2026
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Developed staff training programs, enhancing team efficiency and product knowledge.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
Assistant Store Manager
El Rio Grande Latin Market
Dallas, TX
05.2013 - 06.2020
- Trained and mentored staff in customer service best practices to enhance team performance.
- Collaborated with upper management to develop operational policies that enhance store efficiency.
- Coordinated employee schedules to optimize labor resources while maintaining excellent service standards.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Created and maintained safe and secure work environments for employees.
- Assisted in recruiting, hiring and training of team members.
Front End Manager
El Rio Grande Latin Market
Dallas, TX
04.2009 - 05.2013
- Led front-end operations to enhance customer experience and streamline processes.
- Trained and mentored staff to ensure adherence to quality standards and service excellence.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
Cashier
El Rio Grande Latin Market
Dallas, TX
12.2008 - 10.2009
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Welcomed customers and helped determine their needs.
- Trained new employees on cash handling procedures and customer service best practices.
Education
High School Diploma -
Moises E Molina High School
Dallas, TXSkills
- Sales leadership
- Vendor relationship development
- Staff leadership
- People management
- Customer service
Timeline
Store Director
El Rio Grande Latin Market
06.2020 - 07.2026
Assistant Store Manager
El Rio Grande Latin Market
05.2013 - 06.2020
Front End Manager
El Rio Grande Latin Market
04.2009 - 05.2013
Cashier
El Rio Grande Latin Market
12.2008 - 10.2009
High School Diploma -
Moises E Molina High School