Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Silva

Tulsa

Summary

Demonstrated ability to develop and maintain key customer relationships, contributing to increased sales performance. Strong communication and empathy skills, essential for understanding client needs. Proven problem-solving capabilities are complemented by effective multi-task management in high-pressure environments.

Overview

7
7
years of professional experience

Work History

CNA

Grace nursing center/ Tulsa Nursing Center
Jenks
08.2019 - Current
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.

Sales Representative /Customer Service Representative

Alorica (BCBS)
Tulsa
05.2018 - 05.2022
  • Developed key customer relationships to increase sales.
  • Developed and maintained relationships with new and existing clients to increase sales.

Education

Associate of Science -

Tulsa Community College
Tulsa, OK
05-2020

High School Diploma -

Jenks High School
Jenks, Oklahoma
05-2017

Skills

  • Customer service
  • Patient care
  • Effective communication
  • Problem-solving
  • Multi-task management
  • Empathy and patience
  • Call center experience
  • Product knowledge
  • Product and service sales
  • Health monitoring
  • Problem solving

Timeline

CNA

Grace nursing center/ Tulsa Nursing Center
08.2019 - Current

Sales Representative /Customer Service Representative

Alorica (BCBS)
05.2018 - 05.2022

Associate of Science -

Tulsa Community College

High School Diploma -

Jenks High School
Maria Silva