Maria Tafolla
Los Angeles,CA
Summary
Detail-oriented Cashier with strong expertise in cash handling and customer service. Skilled in managing transactions, resolving customer issues, and maintaining organized workspaces. Dedicated to delivering superior service and creating a welcoming environment for every customer.
Overview
11
11
years of professional experience
Work History
Cashier/Assistant Manager
WaBa Grill
Los Angeles, CA
12.2022 - Current
- Assisted in managing daily cash operations and team scheduling.
- Trained new cashiers on customer service and point-of-sale systems.
- Oversaw inventory management and product stocking for efficient sales.
Shift Leader
Gallo Giro
Montebello, CA
08.2020 - 06.2021
- Supervised daily operations to ensure smooth workflow and team coordination.
- Trained new employees on procedures and customer service standards.
- Managed inventory levels and restocked supplies as needed during shifts.
CASHIER
El Regale De Michoacán
Los Angeles, USA
10.2015 - 05.2020
- Bagged and packaged products for customer purchases at checkout.
- Restocked merchandise on shelves to maintain inventory levels.
- Operated cash register for processing customer transactions.
- Maintained knowledge of store promotions and communicated sales to customers, enhancing their shopping experience.
- Requested official identification for customers' purchases and verified details, consistently meeting strict legal standards of underage sales.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers with purchases, item location, and enrollment in reward programs, contributing to customer loyalty and satisfaction.
- Merchandise Restocking
- Trained and mentored new cashiers, fostering a supportive environment to enhance team performance and contributions.
Education
GED -
Schurr High School
Montebello, CASkills
- Cash Register Operation
- Payment processing
- Credit card processing
- Refunds and exchanges
- Inventory Management
- Merchandise Restocking
- Sales Reporting
- Product upselling
- Customer assistance
- Written and verbal communication
- Written and verbal communication
Timeline
Cashier/Assistant Manager
WaBa Grill
12.2022 - Current
Shift Leader
Gallo Giro
08.2020 - 06.2021
CASHIER
El Regale De Michoacán
10.2015 - 05.2020
GED -
Schurr High School