Maria Trevino
Pasco,WA
Summary
Results-driven Property Manager with expertise in tenant relations, property maintenance, and leasing strategies. Proven ability to enhance operational efficiency and ensure compliance with safety standards.
Overview
26
26
years of professional experience
Work History
Property Manager
SunsetAparments
Pasco, Washington
02.2015 - 06.2026
- Managed tenant relations, resolving issues for diverse community members efficiently.
- Oversaw property maintenance, coordinating repairs with service vendors to maintain quality.
- Implemented leasing strategies that attracted and retained quality tenants effectively.
- Conducted property inspections, ensuring compliance with safety standards consistently.
- Developed budgets and monitored expenses to enhance operational efficiency.
- Trained and supervised staff on property management policies to ensure adherence.
- Facilitated move-in and move-out processes, ensuring smooth transitions for residents.
- Collaborated with local agencies to address community concerns and improve services.
Assistant Manager
Sunset Apartments
Pasco, WA
01.2000 - 02.2015
- Organized resident events to foster community engagement and satisfaction.
- Resolved resident concerns promptly to maintain positive living environments.
- Coordinated maintenance requests and ensured timely responses.
- Implemented process improvements for efficient office workflows and communications.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Raymondville High School
Raymondville, TX06-1992
Skills
- Tenant relations
- Leasing strategies
- Fair housing compliance
- Eviction procedures
- Rent collection
- Property management software
- Property marketing strategies
- Property maintenance
- Work order monitoring and scheduling
- Staff training and management
- Problem solving and adaptability
- Effective communication skills
- Attention to detail
- Customer relationship management
Languages
Spanish
Professional
Timeline
Property Manager
SunsetAparments
02.2015 - 06.2026
Assistant Manager
Sunset Apartments
01.2000 - 02.2015
High School Diploma -
Raymondville High School