Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Fernanda Urdaneta

Orlando,FL

Summary

Organized and dependable candidate successful managing multiple priorities with a positive attitude. willingness to take on added responsibilities to meet team goals.

Bartender with extensive knowledge of spirits and intuitive ability to engage customer one-on-one.

friendly, open and committed to building customer base by providing positive service experience.

Personable and proactive worker with history of maintaining professionalism and excellent service in busy , high traffic times. Courteous and friendly when directing customers to tables,giving direction and taking reservations. Energetic worker with exceptional experience-enhancing customer experiences in foodservice setting.

Bilingual multi-tasker dedicated to customer service and engagement.

Overview

6
6
years of professional experience

Work History

Server

Kavas Tacos+tequila
Orlando, FL
05.2023 - Current
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Bartender

Azteca D Oro
Orlando, FL
09.2017 - 05.2023
  • Provided drink suggestions to customers based on their preferences.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Bartender

Tapa Toro
Orlando, FL
05.2021 - 10.2021
  • Prepared classic, modern and unique cocktails for each customer.
  • keep bar presentable and well-stocked to meet all customers needs.
  • Assisted servers with specialty drinks orders by preparing on-demand itens without delay.

Education

High School Diploma -

Colegio Loyola Gumilla
Venezuela, Puerto Ordaz- Edo. Bolivar
06-2016

Skills

  • Menu Memorization
  • strategic sales knowledge
  • Sales
  • Liquor, beer and wine knowledge
  • Fluency in Spanish
  • Customer experience management
  • Safe Food Handling
  • Service Prioritization

Languages

Spanish
Native/ Bilingual

Timeline

Server

Kavas Tacos+tequila
05.2023 - Current

Bartender

Tapa Toro
05.2021 - 10.2021

Bartender

Azteca D Oro
09.2017 - 05.2023

High School Diploma -

Colegio Loyola Gumilla

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Maria Fernanda Urdaneta