Summary
Overview
Work History
Education
Skills
Circle of Excellence
Timeline
Generic

Maria West

Austin, TX

Summary

Dynamic Property Manager with a proven track record at Public Storage, excelling in tenant relations and property inspections. Recognized for enhancing tenant satisfaction through effective communication and prompt issue resolution. Skilled in payment collection and committed to maintaining high-quality standards in property management.

Overview

13
13
years of professional experience

Work History

Property Manager

Public Storage
01.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Packer Associate

Amazon
10.2016 - 03.2020
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Collaborated with team members to ensure timely completion of daily packing tasks.

Head Cashier

Lowe's
02.2012 - 09.2015
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.

Education

Del Valle High School
Del Valle, TX
06-1987

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Tenant relations
  • Exceptional oral and written communication skills

Circle of Excellence

I won the Circle of Excellence Award in 2023 and 2024

Timeline

Property Manager

Public Storage
01.2021 - Current

Packer Associate

Amazon
10.2016 - 03.2020

Head Cashier

Lowe's
02.2012 - 09.2015

Del Valle High School

Similar Profiles

CREATE PROFILE