Maria Yarznbowicz
Browns Mills,NJ
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
South Jersey Skin Care & Laser Center
2022.11 - Current
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Contributed to a positive work environment through effective communication with colleagues and supervisors.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
PSR
New Jersey Urology LLC
2016.10 - 2021.09
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Contributed to a positive work environment through effective communication with colleagues and supervisors.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Was a team leader
PSR - Patient Service Representative
South Jersey Gastroenterology
2007.06 - 2016.09
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Streamlined medical record retrieval by implementing an efficient filing system.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Optimized office space utilization by implementing a color-coded filing system for easier navigation and file location.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Responded to patient inquiries to provide information and details of medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
Education
High School Diploma -
Eastern Regional High School
Voorhees Township, NJ1991
Skills
Staff Management
Records Maintenance
Punctual and Reliable
Customer Service
Conflict Resolution
Documentation And Reporting
Time Management
Verbal and written communication
Problem-solving skills
Certification
- High school diploma
- Driver's License
Timeline
Front Desk Receptionist
South Jersey Skin Care & Laser Center
2022.11 - Current
PSR
New Jersey Urology LLC
2016.10 - 2021.09
PSR - Patient Service Representative
South Jersey Gastroenterology
2007.06 - 2016.09
High School Diploma -
Eastern Regional High School
- High school diploma
- Driver's License
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