Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Maria Clara Marsillac

Kissimmee,FL

Summary

Proven professional with solid experience in customer service, demonstrating excellent communication skills and understanding of others, organizational skills demonstrated at MacroBaby and Pie-fection. Excelled at multitasking and maintaining high accuracy in transactions, increasing customer satisfaction. Skilled in both customer assistance and efficient time management, ensuring exceptional service and operational excellence.

Overview

3
3
years of professional experience

Work History

Cashier

MacroBaby
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Server

Pie-fection
06.2021 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Specialist In Psychology - Cognitive Psychology

Valencia College
Orlando, FL

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Written and verbal communication

Languages

Portuguese
Native or Bilingual
Spanish
Elementary
English
Professional Working

Timeline

Cashier

MacroBaby
07.2024 - Current

Server

Pie-fection
06.2021 - 06.2024

Specialist In Psychology - Cognitive Psychology

Valencia College
Maria Clara Marsillac