Maria D Banda Muro
Edinburg,TX
Summary
Results-driven optician with over 7 years of experience in optical equipment operation and prescription interpretation. Proven track record of improving customer satisfaction and optimizing lens ordering processes to enhance retail sales performance.
Overview
12
12
years of professional experience
Work History
Optician
Hammond Vision Center
Edinburg, TX
09.2019 - 02.2026
- Provided expert guidance on frame selection and fitting to enhance customer satisfaction.
- Managed inventory control system to optimize stock levels of eyewear products and accessories.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Research Assistant
Discovery Clinical Trials-Shah Eye Center
Mission, TX
05.2017 - 11.2018
- Conducted literature reviews to support clinical trial design and protocol development.
- Assisted in patient recruitment and informed consent processes for ongoing studies.
- Collaborated with research teams to ensure compliance with regulatory requirements and protocols.
- Analyzed data sets using statistical software, contributing to study findings and reports.
- Managed patient recruitment efforts, enhancing enrollment rates through targeted outreach strategies.
- Developed and maintained study documentation, ensuring accuracy and accessibility for team members.
- Trained junior staff on data collection procedures and best practices in clinical research methodologies.
Optician
Dr. Beardsley's Super Optical
Pharr, TX
12.2013 - 05.2017
- Mentored junior opticians in troubleshooting complex fitting issues and ensuring quality assurance.
- Led initiatives to improve patient engagement through educational seminars on eye health and vision care options.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Maintained safe, clean and organized environment to increase patient comfort.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
Education
Bachelor of Science - English-as-a-Second-Language Education
State University of Zacatecas (Mexico)
Zacatecas, Mexico06-2006
Skills
- Insurance verification
- Optical measurements
- Computer skills
- Insurance billing
- Adjusting eyewear
- Retail sales
- Optical orders
- Inventory management
- Organizational skills
- Frame selection
- Optical equipment operation
- Eyeglass repair
- Frame fitting
- Multifocal lenses
- Visual acuity testing
- Eyewear brands
- Optical terminology
- Prescription interpretation
Languages
Spanish
Native or Bilingual
Timeline
Optician
Hammond Vision Center
09.2019 - 02.2026
Research Assistant
Discovery Clinical Trials-Shah Eye Center
05.2017 - 11.2018
Optician
Dr. Beardsley's Super Optical
12.2013 - 05.2017
Bachelor of Science - English-as-a-Second-Language Education
State University of Zacatecas (Mexico)