Mariah Cuadra
Spring Valley,CA
Summary
Dynamic Sales Consultant with proven success at Tustin Buick GMC, consistently exceeding sales goals through strategic planning and persuasive communication. Skilled in CRM proficiency and relationship building, I foster long-term client loyalty and drive revenue growth by effectively managing the sales funnel and implementing closing techniques.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Tustin Buick Gmc
Tustin
03.2023 - 03.2026
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Managed follow-up communications with potential buyers to nurture leads and close sales.
- Assisted in inventory management by monitoring stock levels and coordinating vehicle delivery schedules.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Maximized customer retention by resolving issues quickly.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Attended sales meetings and quarterly sales trainings.
Education
High School Diploma -
John F Kennedy High School
La Palma CaSkills
- Time management
- CRM proficiency
- Closing techniques
- Strategic planning
- Referral generation
- Contract negotiation and closing tactics
- Exceeds sales goals
- Customer relationship building
- Product and knowledge
- Relationship selling
- Client engagement
- Product management and pricing
Accomplishments
I’ve been a top performer since I started in the business and have built relationships with customers that lead to repeat business and referrals.
Accomplishments
- Achieved employee of the month awards
Timeline
Sales Consultant
Tustin Buick Gmc
03.2023 - 03.2026
High School Diploma -
John F Kennedy High School