Hi, I’m
MARIAH TAYLOR
Fernley,NV
Summary
Passionate and reliable Customer Service Associate offering about 3 years of excellent customer service, communication, and relationship-building skills, additionally BLS certified and certified in Makeup Artistry. Adaptable to working independently and in a team with diverse skills and experiences, I'm determined to be a positive addition to any business needs or goals.
Overview
3
years of professional experience
2
Certifications
1
Language
Work History
Yogurt Beach
Crew Member
01.2024 - Current
Job overview
- Greeted all incoming customers and provided friendly customer service to store expectations.
- Completed store opening and closing procedures, generally without assistance.
- Provided knowledge on seasonal flavor availability, nutritional value, allergens, and specials.
- Processed sales transactions for cash, debit, credit, and gift card purchases while continually referring to our rewards systems.
- Consistently cleaned and replenished yogurt machines, toppings, and necessary resources to presentable standards.
- Maintained dining areas by frequently cleaning up spills, wiping down tables and chairs, and restocking stations.
Grifols Biomat Plasma Donation Center
Donor Center Technician
08.2023 - 11.2023
Job overview
- Accurately conducted pre-donation medical screening to ensure eligibility, minimize risks, and confirm donor records are thoroughly maintained.
- Created long-term loyalty and personalized relationships with donors to encourage repeat donations and promote seasonal offers.
- Delivered efficient receptionist duties by welcoming all walk-in traffic, setting up and educating new donors, managing wait times, and answering inbound calls to schedule appointments or answer questions.
- Kept supplies organized and well-stocked while prioritizing cleanliness for a safe and sanitary environment.
- Disconnected donors in a comfortable, controlled manner and recorded the collection of plasma per donation.
- Provided pre-setups on donation equipment and tools while holding standards to smooth, optimal performance.
- Demonstrated empathy, provided comfort care, closely monitored vital signs during the donation process, and responded to donors' reactions accordingly.
JCPenney
Beauty Consultant
02.2023 - 05.2023
Job overview
- Provided a personalized, engaging consulting experience to clients by finding suitable products catered to each individual's preferences.
- Possessed in-depth product knowledge and understood price ranges without compromising quality or desired look.
- Built strong customer loyalty and satisfaction to meet store credit card applications, sales, and quantity of surveys completed.
- Maintained inventory levels by conducting regular stock checks and ensuring optimal product availability on shelves.
- Processed sales purchases for customers and employees on the cash register system through cash, credit, debit, and gift card payments and handled returns or exchanges courteously while adhering to company policies.
- Maintained a hygienic, organized beauty environment and sanitized testers and tools after each use to avoid the spread of infection.
- Participated in sales, promotions, goals, and special events happening in the store while prioritizing tasks and giving other store departments assistance when needed.
- Kept up-to-date with beauty industry trends, demonstrated techniques, and accurately color-matched.
Yogurt Beach
Shift Lead
06.2022 - 02.2023
Job overview
- Maintained responsibilities listed as a crew member for the store.
- Interviewed potential applicants and thoroughly trained new hires to improve the store's quality in productivity and efficiency.
- Created employee summary reports and communicated consistently on weaknesses and areas of improvement.
- Managed inventory and kept the location well stocked.
- Provided exceptional customer service by resolving customer inquiries or issues while holding a high standard of professionalism.
- Prioritized a safe working environment and was responsible for answering employees' questions or concerns during all hours of business operation.
- Regularly covered shifts, worked holidays and maintained open communication.
Yogurt Beach
Crew Member
04.2021 - 06.2022
Job overview
- Greeted all incoming customers and provided friendly customer service to store expectations.
- Completed store opening and closing procedures, generally without assistance.
- Provided knowledge on seasonal flavor availability, nutritional value, allergens, and specials.
- Processed sales transactions for cash, debit, credit, and gift card purchases while continually referring to our rewards systems.
- Consistently cleaned and replenished yogurt machines, toppings, and necessary resources to presentable standards.
- Maintained dining areas by frequently cleaning up spills, wiping down tables and chairs, and restocking stations.
Education
Glam Sophisticated Makeup AcademyLas Vegas, NV
No Degree from Makeup Artistry
04.2023
Fernley High SchoolFernley, NV
High School Diploma
06.2022
Skills
- Customer Service
- POS Systems and Cash-Handling
- Ability to Multitask and Prioritize
- Responsibility
- Optimism
- Team Player
- Highly Organized
- Stocking and Replenishing
Certification
- BLS Certification
- Makeup Artistry
References
Available upon request
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceTimeline
Crew Member
Yogurt Beach
01.2024 - Current
Donor Center Technician
Grifols Biomat Plasma Donation Center
08.2023 - 11.2023
Beauty Consultant
JCPenney
02.2023 - 05.2023
Shift Lead
Yogurt Beach
06.2022 - 02.2023
Crew Member
Yogurt Beach
04.2021 - 06.2022
Glam Sophisticated Makeup Academy
No Degree from Makeup Artistry
Fernley High School
High School Diploma