Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Marialuisa Ramirez Ramirez

Richardson

Summary

Dynamic Shift Leader at Taco Bell with a strong focus on customer service and team development. Expert in cash handling and POS operations, I foster a collaborative environment that enhances team motivation and resolves customer issues effectively. Committed to maintaining high standards and training staff for success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Taco Bell
02.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Education

High School Diploma -

Richardson Highschool
1250 W Belt Line Rd, Richardson, TX 75080
05-2025

Skills

  • Cash handling
  • Team leadership
  • Flexible schedule
  • Customer service focus
  • Problem-solving
  • Staff training and development
  • POS system operation
  • Shift scheduling
  • Positive attitude
  • Team motivation
  • Team collaboration and leadership
  • Team supervision
  • Customer service management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • Certified Training, Taco Bell - [12/24/2024]

Timeline

Shift Leader

Taco Bell
02.2022 - Current

High School Diploma -

Richardson Highschool

Similar Profiles

CREATE PROFILE
Marialuisa Ramirez Ramirez