Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariam Palencia

Georgetown ,USA

Summary

Versatile Sales agent with 5 years of experience in customer service, problem solving, and team collaboration. Proficient in closing deals and maintaining a positive work environment. Possesses an Associate’s degree in Business Management , CPR, and as well a TREC License. Fluent in Spanish and proficient in English.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Representative

Avemy Homes Remodeling
Georgetown, TX
- Current
  • Collaborated with cross-functional teams to develop customized solutions for clients' specific needs
  • Negotiated contracts and pricing agreements with customers, resulting in increased profitability
  • Identified customer pain points and proposed tailored solutions that addressed their specific challenges
  • Utilized data analytics tools to identify patterns and trends within the sales pipeline for strategic decision-making

Server/Bartender

Mario’s sea food
Temple, TX
02.2024 - 09.2024
  • Greeting customers suggesting daily lunch, and dinner features.
  • Handled cash transactions accurately using Toast system while maintaining a balanced cash drawer at the end of each shift
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Collaborated with team members to create a positive work environment focused on delivering excellent customer service

Manager Assistant

Econo Lodge Inn & Suites by Choice Hotels
Belton, TX
01.2023 - 04.2024
  • Coordinated Check-in and Check-out processes, including conducting thorough cleaning inspections, documenting damages, and processing security deposit refunds
  • Assisted with the preparation of financial reports such as income statements, balance sheets, and cash flow statements

Education

Associate's - Business Management

McDonald's Hamburger University
Leander, TX

Dentistry - Register Dental Assistant

Waco dental Assistant School
Waco, TX

High school diploma - undefined

Belton High School
Belton, TX
01.2019

Skills

  • Time management
  • Customer satisfaction surveys
  • Strategic planning
  • Upselling
  • Organizational management
  • Confident Communication
  • Leadership & Delegation
  • Problem solving

Certification

  • Texas Real State Commission
  • CPR Certification Present
  • Driver's License

Languages

English - Expert
Spanish - Fluent

Timeline

Server/Bartender

Mario’s sea food
02.2024 - 09.2024

Manager Assistant

Econo Lodge Inn & Suites by Choice Hotels
01.2023 - 04.2024

Sales Representative

Avemy Homes Remodeling
- Current

Associate's - Business Management

McDonald's Hamburger University

Dentistry - Register Dental Assistant

Waco dental Assistant School

High school diploma - undefined

Belton High School