Maria Melina Ruiz
Henderson
Summary
Dynamic, hardworking and dedicated professional with extensive experience in customer service and hospitality. Thrives under pressure and goes above and beyond to create unforgettable guest experiences. Enthusiastic, resourceful, motivated, and friendly team player with an extensive food/ beverage knowledge. A proven ability to enhance client satisfaction through personalized service and effective teamwork communication. Skilled in utilizing POS systems and managing time efficiently to ensure seamless operations in fast-paced and high profile environments.
Overview
18
18
years of professional experience
Work History
Massage Therapist
Koselig Massage and Bodyworks
01.2021 - Current
- Delivered personalized massage therapy sessions, assessing client needs to enhance relaxation and recovery while utilizing various techniques, including Trigger Point Therapy, Spinal Flow Technique, Swedish and Deep Tissue massage, to improve client mind, body and spirit wellbeing.
Server Assistant
Casa Playa, Encore
01.2022 - 06.2022
- Developed and maintained positive working relationships with others to reach business goals, keeping high profile guest smiling while maintaining an excellent and time eficient work ethic.
- Followed all safety and sanitation policies when handing beverages to uphold proper health and allergy standards.
Food Server/Model Cocktail Server
Peppermill Inc
12.2019 - 12.2021
- Displayed enthusiasm and knowledge about the establishment and menu products by maintaining a robust knowledge of 100+ food and bottle list items to proactively up-sell menu items to guest while ensuring customer satisfaction.
- Provided exceptional customer service in a fast-paced,energetic dynamic environment.
- Specialized in using different POS machines to communicate orders and process payments.
Chaplain Assistant
U.S. Navy Active Duty
04.2012 - 10.2019
- Provided spiritual support and mental health to individuals in the Navy, Coast Guard, Marines and Contracted Government Employees overseas during times of crisis and emotional distress.
- Applied triage training during crisis interventions to assist in mass casualties and emergency situations.
- Promoted a culture of respect and understanding within the interfaith community by creating opportunities for open dialogue among diverse groups and members with diverse perspectives.
- Managed budgets effectively for chapel and morale and welfare programs ensuring proper resource allocation across all activities.
- Assisted in conducting funeral services and memorial ceremonies, providing compassionate support for grieving families during their time of loss.
- Able to problem solve, anticipating, analyzing and identifying problems, responding quickly when situations arise and preventing problems when possible.
Food Server
Gregory's Steak House
01.2008 - 12.2010
- Utilized knowledge of the food, wine and liquor menu ingredients in specialty drinks to make the perfect recommendations for each customer.
- Ensured dinning services ran smoothly by checking tables, schedules, cleaning accordingly to adhere to sidework checklist, and stocked service.
- Ensured all food and beverage orders are placed properly, prepared correctly and delivered on time to ensure all guest had a memorable experience
Education
Chiropractic Modality - Spinal Flow Technique
Spinal Flow Technique School
Melbourne, Australia6 Month Course - Psychology
Capella University
Minneapolis, MN2017
Associate of Applied Science - Massage Therapy
High Tech Institute
Las Vegas, NV06.2005
Skills
- Customer service
- Communication
- Food_Service/ Bottle Service
- POS
- Time Management
- Teamwork
Timeline
Server Assistant
Casa Playa, Encore
01.2022 - 06.2022
Massage Therapist
Koselig Massage and Bodyworks
01.2021 - Current
Food Server/Model Cocktail Server
Peppermill Inc
12.2019 - 12.2021
Chaplain Assistant
U.S. Navy Active Duty
04.2012 - 10.2019
Food Server
Gregory's Steak House
01.2008 - 12.2010
Chiropractic Modality - Spinal Flow Technique
Spinal Flow Technique School
6 Month Course - Psychology
Capella University
Associate of Applied Science - Massage Therapy
High Tech Institute
Similar Profiles
Jennifer Wood CundyJennifer Wood Cundy
Owner at Intune Massage & BodyworksOwner at Intune Massage & Bodyworks
Andrea OdaAndrea Oda
Owner/Massage Therapist at Cornerstone Massage & Bodyworks, LLCOwner/Massage Therapist at Cornerstone Massage & Bodyworks, LLC
Jo'Elle GaloJo'Elle Galo
Owner/Massage Therapist at Dynamic Massage & BodyworksOwner/Massage Therapist at Dynamic Massage & Bodyworks
Kendal LaddKendal Ladd
Manager at YogurtlandManager at Yogurtland
NICHOLAS NEGAARDNICHOLAS NEGAARD
Administrative Assistant (Part-Time) at Green Valley Wealth ManagementAdministrative Assistant (Part-Time) at Green Valley Wealth Management