MARIA MONSERRAT GARCIA
Tulsa,OK
Summary
Dedicated Receptionist with hands-on experience in front desk operations and customer service. Skilled in effective communication, team collaboration, and organizational tasks that enhance client satisfaction and operational efficiency. Proficient in managing phone calls, scheduling, and administrative support.
Overview
4
4
years of professional experience
Work History
Receptionist
protax advisor
Owasso, Oklahoma
01.2024 - 04.2025
- Managed front desk operations and greeted clients warmly.
- Provided excellent customer service to enhance client satisfaction.
- Answered phone calls and directed inquiries to appropriate personnel.
- Scheduled appointments and maintained organized calendars for staff.
- Executed data entry tasks across multiple computer systems with precision and timeliness.
- Assisted in document preparation for tax services, ensuring accuracy and compliance.
- Coordinated daily organization and distribution of incoming mail to ensure efficient communication. and directed the correct personnel each day.
sales agent
casa ligth realty
Tulsa, Oklahoma
09.2021 - 01.2023
- Assisted clients in finding suitable properties based on their needs.
- Conducted property viewings and showcased features to potential buyers.
- Managed client inquiries and provided timely follow-up communication.
- Prepared listing presentations highlighting property features and market analysis.
- Responded to customer inquiries by providing accurate information and guidance. responded quickly to problems and complaints in person, on the phone and by email.
- Developed relationships with customers by providing excellent customer service.
- Resolved customer complaints promptly and effectively.
- Continuously met sales goals via strategic prospecting.
Education
LAWYER -
UNIVERSIDAD DEL GOLFO DE MEXICO
MEXICO,VERACRUZ08-2006
Skills
- Data entry
- Appointment scheduling
- Customer service
- Organizational skills
- Event coordination
- Team collaboration
- Effective listening
- Patience and tolerance
Timeline
Receptionist
protax advisor
01.2024 - 04.2025
sales agent
casa ligth realty
09.2021 - 01.2023
LAWYER -
UNIVERSIDAD DEL GOLFO DE MEXICO