Maria Natividad Soraya Argueta
Aliso Viejo,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Server
Waldorf Astoria Resort&Spa
01.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Monarch Beach Resort .Dining Room & Banquettes
06.2016 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
Server
St.Regist Resort. Private Dining & Banquettes
04.2013 - 06.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Montage Resort and Spa. Private Dining & Banquette
04.2005 - 09.2012
To exceed every guest expectation,anticipating guest needs,offering suggestions,ensuring efficient,friendly,and profesional.
Server
Surf & Sand Resort ,Room Services
02.1991 - 01.1992
Followed up with guest regarding order quality to satisfaction.
Education
No Degree - Chemical Engineering
Universidad Autonoma De Mexico
Mexico CityAssociate of Arts -
Culinary Art School
Laguna Beach, CANo Degree - Accounting
ESCA
Mexico City07-1991
Skills
- Hospitality service expertise
- Guest engagement
- Exceptional customer service
- Strong work ethic
- Safe food handling
Accomplishments
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
Languages
Spanish
Full Professional
Timeline
Server
Waldorf Astoria Resort&Spa
01.2022 - Current
Server
Monarch Beach Resort .Dining Room & Banquettes
06.2016 - 01.2022
Server
St.Regist Resort. Private Dining & Banquettes
04.2013 - 06.2016
Server
Montage Resort and Spa. Private Dining & Banquette
04.2005 - 09.2012
Server
Surf & Sand Resort ,Room Services
02.1991 - 01.1992
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
No Degree - Chemical Engineering
Universidad Autonoma De Mexico
Associate of Arts -
Culinary Art School
No Degree - Accounting
ESCA
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