Maricruz Hernandez
Cleveland,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fluent in Spanish and English.
Overview
8
8
years of professional experience
Work History
Appointment Scheduler
Houston Eye Associates
Houston, TX
07.2024 - 02.2025
- Ensured compliance with HIPAA regulations when handling confidential information.
- Maintained accurate records of patient appointments in computer system.
- Assisted physicians and nursing staff by providing administrative support services.
- Provided clear instructions to patients regarding their upcoming visits.
- Verified insurance information prior to appointment booking.
- Reviewed patient medical history documents prior to appointment scheduling.
Barista
Starbucks
Houston, TX
10.2023 - 07.2024
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed health, safety and sanitation guidelines to pass state inspections.
Cleaning Assistant
Crystal Clear
Houston, Texas
01.2017 - 07.2021
- Utilized appropriate personal protective equipment when handling hazardous materials.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Notified managers of repair needs or additions to building operating systems.
Education
High School Diploma -
Davis High School
Houston, TXSkills
- Scheduling expertise
- Telephone management
- Efficient coordination
- Insurance verification
- Patient flow management
- Client relationship building
Timeline
Appointment Scheduler
Houston Eye Associates
07.2024 - 02.2025
Barista
Starbucks
10.2023 - 07.2024
Cleaning Assistant
Crystal Clear
01.2017 - 07.2021
High School Diploma -
Davis High School