Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marie Liscano

Bryan,TX

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. I am seeking employment with a company where I can grow professionally and personally.

Overview

15
15
years of professional experience

Work History

Collection Specialist

Transworld Systems Inc.
03.2012 - Current
  • Used skip tracing and other techniques to locate debtors.
  • Met demands of busy collections group by performing high volume of daily calls
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues
  • Received and submitted payments and applied amounts to customer balances.
  • Achieved performance goals on consistent basis.
  • Monitored accounts for compliance, disputes and bankruptcy.

Homeleader

Brenham State School
01.2009 - 03.2012
  • Maintained Patients Records
  • Measured patients vitals
  • provided nursing, psychiatric, or personal care to patients with psychiatric illnesses and disabilities.
  • Collaborate with doctors, psychologist, and therapist to treat patients for safe transition to the community
  • Self-motivated, with a strong sense of personal responsibility.

Education

No Degree -

Blinn College
Bryan, TX

High School Diploma -

Dime Box High School
Dime Box, TX
05.2004

Skills

Account Management

Call Center Background

FDCPA Compliance

Payment acceptance

Negotiation

Complex Problem Solving

Accounting Systems

Skip tracing

Administration and management

Timeline

Collection Specialist

Transworld Systems Inc.
03.2012 - Current

Homeleader

Brenham State School
01.2009 - 03.2012

No Degree -

Blinn College

High School Diploma -

Dime Box High School
Marie Liscano