Marie Louis
Brooklyn,NY
Summary
Detail-oriented Computer Science student at Hunter College (Class of 2027) with a solid 3.6 GPA and hands-on experience in digital systems, data management, and customer service. Proficient in troubleshooting, workflow optimization, and technical documentation, with a strong ability to analyze complex problems and implement effective solutions. Demonstrates leadership and adaptability in fast-paced, collaborative environments while consistently contributing to team success. Multilingual in French, English, and Haitian Creole, enhancing communication skills and fostering connections across diverse settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
10.2024 - 05.2025
- Facilitated maintenance and problem-solving for digital ordering systems and POS devices.
- Streamlined operational workflows by documenting processes and training new employees.
- Enhanced ability to deliver exceptional customer service in high-pressure environments.
Small Business Owner
Jacotte Depot
11.2021 - 06.2024
- Coordinated procurement, inventory oversight, and sales tracking in business operations.
- Applied technical knowledge by developing spreadsheets for data management and performance analysis.
- Strengthened customer relationship and problem-solving skills in user support roles.
Financial Manager (Volunteer)
CVFDS
10.2020 - 02.2024
- Prepared budgets and financial statements using spreadsheet tools.
- Designed templates that automated calculations, improving reporting efficiency.
- Demonstrated precision, accountability, and analytical thinking.
Education
BA - Computer Science
Hunter College
NY12.2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Attention to detail
- HTML5
- CSS
- C
Projects And Extracurricular
- Portfolio Development Project, 11/22, Designed and built a personal portfolio website using HTML and CSS, showcasing projects and code samples., Integrated responsive design principles for optimal user experience across devices., Utilized Git for version control and project documentation.
- Leadership experience, 09/15-02/24, Represented student body interests in academic and administrative meetings., Collaborated with faculty to address curriculum updates and improve student engagement., Strengthened leadership, communication, and organizational skills, valuable in team-based IT environments.
Certification
Google IT support
Timeline
Crew Member
McDonald's
10.2024 - 05.2025
Small Business Owner
Jacotte Depot
11.2021 - 06.2024
Financial Manager (Volunteer)
CVFDS
10.2020 - 02.2024
BA - Computer Science
Hunter College