Marie Rausch
Marysville,OH
Summary
Dynamic and customer-focused professional with experience at Kroger and Wendy's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and cash handling. Recognized for maintaining high standards of cleanliness and fostering a welcoming atmosphere, contributing to efficient service.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy's
10.2024 - 05.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
- Collaborated with team members to ensure timely service during peak hours, enhancing overall efficiency.
Barista
Kroger
08.2023 - 06.2024
- Maintained cleanliness and organization of work area and equipment.
- Assisted customers with menu selections and provided product recommendations.
- Operated espresso machines and grinders, ensuring optimal performance.
- Handled cash transactions accurately, including processing payments and providing change.
- Learned beverage preparation techniques to enhance customer satisfaction.
- Collaborated with team members to ensure efficient service during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Homeschool
Marysville, OH05.2025
Skills
- Customer service
- Teamwork and collaboration
- Cash handling
- Cleaning
- Leadership qualities
- Customer engagement
Accomplishments
Was a barista trainer for 6 months.
Timeline
Crew Member
Wendy's
10.2024 - 05.2025
Barista
Kroger
08.2023 - 06.2024
Homeschool