Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
years of professional experience
Work History
Gossip Lounge Salon
Olympia, Washington
Receptionist
05.2020 - Current
Job overview
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Creative Minds LC
Enumclaw, Washington
Lead Teacher
03.2020 - 02.2021
Job overview
Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
Developed and implemented strategies to improve student learning outcomes.
Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
Participated in workshops, trainings and conferences to improve educational skills.
Grocery Outlet Bargain Market
Enumclaw, WA
Closing Manager
09.2019 - 03.2020
Job overview
Ensured adherence to all closing procedures and policies.
Supervised daily operations by establishing procedures and monitoring team performance.
Prepared staff work schedules and assigned team members to specific duties.
Education
South Puget Sound Community College
Olympia, WA
GED
01-2017
Skills
Scheduling
Bookkeeping
Front desk operations
Positive and professional
Organization skills
Data inputting
Telephone skills
Multitasking and prioritization
Time management
Verbal and written communication
Timeline
Receptionist
Gossip Lounge Salon
05.2020 - Current
Lead Teacher
Creative Minds LC
03.2020 - 02.2021
Closing Manager
Grocery Outlet Bargain Market
09.2019 - 03.2020
South Puget Sound Community College
GED
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