Marilyn Cristiano
Tampa,FL
Summary
Dedicated professional with a solid background in customer relations and administrative support. Known for excellent phone etiquette and staff management, committed to enhancing operational efficiency and ensuring exceptional service.
Overview
10
10
years of professional experience
Work History
Office Manager
Triple Dog Studios
Tampa, FL
04.2023 - Current
- Managed daily office operations to streamline workflow and support team productivity.
- Managed office budget for inventory, postage, and vendor services to maintain operational efficiency.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Reviewed files and records to provide accurate information and address inquiries.
Event Coordinator
A CRISTIANOS TOUCH LLC.
Tampa, FL
01.2016 - Current
- Organized and coordinated all aspects of successful private parties, including venue selection, catering, decorations, music, entertainment and activities.
- Supervised event staff, assigned tasks, and promoted teamwork to enhance event execution.
- Managed budgets, tracked expenses, and ensured financial compliance for events, contributing to overall event success.
- Customized and personalized treats and decorations based on event themes for Quinceañeras and weddings, enhancing guest experience.
- Trained personnel on proper use of inspection tools and techniques.
Receptionist
RNA TREASURES LLC.
Tampa, FL
02.2016 - 03.2026
- Managed multi-line phone system, handling incoming calls efficiently.
- Coordinated appointments with clients to ensure efficient scheduling.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Processed payments and updated accounts accurately to ensure financial records reflected current balances.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Executed administrative tasks including typing letters, filing documents, and scanning and copying to support staff operations.
- Verified visitors' identification cards to maintain building security and ensure authorized access.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Supported management in various special projects to enhance operational efficiency.
On- Site Resident Manager
Adagio Management
Camarillo, California
08.2020 - 11.2022
- Oversaw daily site operations, including rent collection, budgeting, accounting, and bookkeeping to ensure financial stability.
- Developed detailed budgets and financial reports to provide clear insights into property performance.
- Ensured compliance with all safety regulations, building codes, and lease agreements.
- Addressed emergencies involving tenants onsite, effectively following established protocols to ensure safety and compliance.
- Assisted with move-in and move-out processes including conducting walkthroughs prior to new leases being signed.
- Utilized SEO practices to increase visibility of community content.
- Created engaging content for newsletters, blogs, and social media posts.
Education
Certificate - Business Management Certificate
Sweetwater School District
Chula Vista, CA04-2009
High School Diploma -
Eastlake High School
Chula Vista, CA06-2008
Associate of Arts - Business Administration and Management
Lorain County Community College
Elyria, OH06-2007
Skills
- Staff Management
- Budget Planning
- Vendor Management
- AP/AR Receivables
- QuickBooks Certified
- Digital Marketing management
- Conflict Resolution
- Strategic Problem Solving
- Detail Oriented
- Time management
- Ability to Multi-task
- Excellent Customer Relations
- Excellent Phone Etiquette
- Contract Negotiations
- Property Improvement
- Apparel Designs
Languages
English
Professional
Spanish
Professional
Timeline
Office Manager
Triple Dog Studios
04.2023 - Current
On- Site Resident Manager
Adagio Management
08.2020 - 11.2022
Receptionist
RNA TREASURES LLC.
02.2016 - 03.2026
Event Coordinator
A CRISTIANOS TOUCH LLC.
01.2016 - Current
Certificate - Business Management Certificate
Sweetwater School District
High School Diploma -
Eastlake High School
Associate of Arts - Business Administration and Management
Lorain County Community College