Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marilyn Green

Middletown,RI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Store Manager

Clementine's Ice Cream
04.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Interacted well with customers to build connections and nurture relationships.

Hostess

22 Bowens Wine Bar & Grille
06.2020 - 05.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Event Coordinator

International Tennis Hall Of Fame
05.2019 - 03.2020
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed post-event reports to determine effectiveness of each event.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Set up all tables, chairs, decor etc. for each event, and then carefully cleaned up after event was over.

Education

High School Diploma -

Middletown High School
Middletown, RI
06.2020

Skills

  • Team Development
  • POS Systems
  • Shift Scheduling
  • Employee Training
  • Outstanding Communication Skills
  • Customer Relations
  • Strategic Thinker
  • Accurate Cash Handling
  • Sales Promotions
  • Problem-Solving
  • Staff Supervision
  • Relationship Building and Management

Timeline

Store Manager

Clementine's Ice Cream
04.2021 - Current

Hostess

22 Bowens Wine Bar & Grille
06.2020 - 05.2021

Event Coordinator

International Tennis Hall Of Fame
05.2019 - 03.2020

High School Diploma -

Middletown High School
Marilyn Green