Detail-oriented administrative assistant with experience in customer service, data entry and office management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Business Office Manager
InTents Services
01.2024 - Current
Proficient in QuickBooks and Excel, consistently ensuring accurate and timely financial reporting
Resolved financial discrepancies and customer billing issues with timely attention.
Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
Updated reports, managed accounts, and generated reports for the company database.
Registered Dental Assistant
Flourish Pediatric Dentisry
03.2019 - 01.2024
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Created dental impressions used for diagnostics, opposing models, study casts and other dental prosthetics.
Provided post-operative instructions to patients following various treatments such as extractions or root canals.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Took dental images following strict patient protection rules, applying lead aprons.
Registered Dental Assistant
Mountainside Dental Care, Dr. Steven M Wolfram DDS
01.2009 - 08.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Counseled debtors on payment options and arranged installment agreements.
Persistently reached out to customers with extremely past due accounts to recover lost revenue.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
No Degree - Clinical And Administrating Dental Assistant
Concorde Career College
San Bernardino, CA
12.2000
Skills
Deadline Management
Account Reconciliation
Computer Skills
Office Administration
Scheduling and Coordinating
Financial Management
Timeline
Business Office Manager
InTents Services
01.2024 - Current
Registered Dental Assistant
Flourish Pediatric Dentisry
03.2019 - 01.2024
Registered Dental Assistant
Mountainside Dental Care, Dr. Steven M Wolfram DDS
01.2009 - 08.2014
No Degree - Clinical And Administrating Dental Assistant