Accomplished general manager skilled in operational strategy and team building. Recognized for optimizing processes and driving measurable results through proactive problem-solving and effective mentoring of future leaders.
Overview
25
25
years of professional experience
Work History
General Manager
Wingstop Inc.
Ft. Worth-Arlington
01.2010 - Current
Culture & Team Building-Championed store development by building a collaborative, high energy workplace culture focused on mutual growth & operational excellence.
Managed P&L through understanding revenue drivers, overseeing budgets and margins, and eliminating unnecessary costs.
Performance Tracking- Consistently monitored & exceeded performance indicators through diligent labor management, inventory control, and strategic sales tracking.
Optimized processes by identifying inefficiencies in standard operating procedures, enhancing operational speed.
Compliance & Standards-Maintained flawless brand and corporate standards across safety, guest relations & store compliance.
Adjusted operations to adopt new company policies and regulatory updates.
Identified high performers and mentored future leaders, strengthening succession planning within the organization.- identify high performers, mentoring future leaders & building a solid succession plan.
Warehouse Manager
Ultra Seating Inc.
Grand Prairie, TX
01.2002 - 01.2011
Logistics- Material Handling, freight loading/unloading, scheduling, item receipts
Oversaw secure, organized loading & unloading of commercial trailers, enhancing transit space utilization and ensuring dock safety.
Managed raw material purchasing and vendor communication, ensuring on-time delivery and preventing production delays.
Verified product accuracy during item receipts, organizing items for efficient storage and streamlined inventory management.
Facilitated smooth production operations to uphold efficiency and meet deadlines.