Mario De La Torre
San Francisco,CA
Summary
Dynamic professional with a proven track record in event coordination and team leadership at Volo. Skilled in optimizing revenue and enhancing customer experiences through effective conflict resolution and exceptional service. Proficient in Microsoft Excel, leveraging data to drive results and improve operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Lead
Orangetheory Fitness
10.2025 - Current
- Led team of sales associates to boost customer engagement and satisfaction, resulting in increased loyalty.
- Trained new staff on sales techniques and company policies to ensure consistent service delivery.
- Collaborated with management to streamline operational processes, enhancing overall studio efficiency.
Social Host
Volo
08.2023 - Current
- Mediated disputes among league players, fostering a positive environment for sportsmanship.
- Resolved customer complaints and managed operations as on-duty staff.
- Supervised the daily activities of players during league sessions.
Sports Coordinator
Ymca Of Greater Long Beach
02.2019 - 07.2023
- Coordinated schedules and logistics for athletic programs, enhancing participation and engagement.
- Managed communications with participants, parents, and community partners to foster support and collaboration.
- Planned daily activities for children aged 5-12, creating a safe and stimulating environment that promoted enjoyment and learning.
Education
Bachelor of Science - Business Administration
San Francisco State University
San Francisco, CA12-2025
Associate of Science - Business Administration
Long Beach City College
Long Beach, CA06.2023
Skills
- Sales techniques
- Revenue optimization
- Budget management
- Microsoft Excel
- Project
- Data entry
- Event coordination
- Team leadership
Certification
- First Aid CPR/Certified
- MOS Office Specialist Certified
Accomplishments
- Deans List recipient all 4 years
- 4 year college soccer player
Languages
Spanish
Native/ Bilingual
Timeline
Sales Lead
Orangetheory Fitness
10.2025 - Current
Social Host
Volo
08.2023 - Current
Sports Coordinator
Ymca Of Greater Long Beach
02.2019 - 07.2023
Bachelor of Science - Business Administration
San Francisco State University
Associate of Science - Business Administration
Long Beach City College