Mario Alberto Vazquez
Otay Mesa,California
Summary
Dedicated Medical Support Assistant with over 18 months at Veterans Affairs Outpatient Clinic, enhancing patient scheduling and reducing wait times. A detail-oriented professional skilled in HIPAA compliance and effective communication, I excel in multitasking and collaborating with teams to ensure veterans receive timely and accurate healthcare services.
Overview
2
2
years of professional experience
Work History
Medical Support Assistant
Veterans Affairs Outpatient Clinic
07.2022 - 01.2024
- Performed various administrative duties while rendering services to Veterans for over 18 months at local VA Outpatient Clinic
- Acted as liaison between served Veterans and higher healthcare providers and administrative staff
- Outlined, planned and coordinated appointments that were cost effective for the office and met the Veterans needs
- Assisted with patient scheduling, improving appointment flow and reducing wait times.
- Coordinated medical records retrieval, ensuring timely access for healthcare providers.
- Managed patient intake processes, enhancing data accuracy and confidentiality compliance.
- Supported front desk operations, addressing patient inquiries and directing them effectively.
Education
No Degree - Business Administration (Human Resources)
Southwestern College
Chula Vista, CA06-2026
Skills
- Detail-oriented
- Motivated team collaborator
- Highest Work Ethics
- HIPAA compliance
Accomplishments
Honorably served over 26 years in the US Armed Forces. Achieved Commendation Medal for increasing and maintaining highest medical readiness in the entire battalion. Exemplary Leader and caring person who demonstrated team concept and always eager to enhance current skills.
Veteran with 26 years of military service.
Gained ample experience while in the service as military member and as healthcare professional. Additionally trained in the areas of safety, leadership, customer service excellence and community service volunteering.
Languages
Spanish
Native or Bilingual
Timeline
Medical Support Assistant
Veterans Affairs Outpatient Clinic
07.2022 - 01.2024
No Degree - Business Administration (Human Resources)
Southwestern College