Marisa Dominguez
Tempe
Summary
Highly-motivated employee with 4 years of experience in customer service, leveraging strong communication and team leadership skills. Demonstrates proficiency in problem-solving and conflict resolution, ensuring seamless operations and exceptional guest relations. Committed to innovative strategies and continuous improvement in marketing initiatives.
Overview
3
3
years of professional experience
Work History
Server
Diego Pops
04.2023 - Current
- Proficient problem-solving abilities demonstrated in fast-paced environments
- Effective communication with team members to ensure smooth operations
- Comprehensive understanding of menu offerings to address customer inquiries and offer personalized recommendations
Assistant Event Coordinator
Girl About Town
07.2024 - 02.2025
- Composing emails, preparing event materials, and collaborating with clients.
- Facilitated seamless setup and breakdown of event areas.
- Assisted with the planning and coordination of events, including venue selection, catering arrangements and registration.
Server
First Watch
08.2022 - 04.2023
- Supervise designated floor section while prioritizing guest requirements and accommodating special requests
- Guarantee food presentation meets standards and deliver orders accurately to guests
- Proficient in operating POS systems and cash registers
Hostess
Mastros City Hall
11.2021 - 08.2022
- Facilitated reservation coordination and seating arrangements to meet guest preferences
- Delivered exemplary customer service to foster guest satisfaction and enhance business engagement
- Managed restaurant flow to optimize operational efficiency and contribute to company success
Education
Bachelor of Arts - Psychology, Family Studies and Human Development
Arizona State University
Tempe, AZ05.2024
Skills
- Guest relations
- Task delegation
- Pricing negotiation
- Deadline driven
- Detail-oriented
- Team collaboration
Leadership Experience
Delta Zeta Sorority, Arizona State University, 08/20, 05/24, Assisted in integrating new members into the chapter through guidance, planning, and recruitment organization, Elected and led networking events in collaboration with partner organizations, Engaged in philanthropic endeavors, contributing to raising $40,000 for Starkey’s Speech and Hearing Foundation, Demonstrated skills in conflict resolution, relationship cultivation, community engagement, and collaborative teamwork
Timeline
Assistant Event Coordinator
Girl About Town
07.2024 - 02.2025
Server
Diego Pops
04.2023 - Current
Server
First Watch
08.2022 - 04.2023
Hostess
Mastros City Hall
11.2021 - 08.2022
Bachelor of Arts - Psychology, Family Studies and Human Development
Arizona State University
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