Marisa Henriquez
long beach,CA
Summary
Compassionate Case Manager with extensive experience supporting adolescents and underserved populations in residential and community settings. Skilled in care coordination, trauma-informed care, and client advocacy. Bilingual in English and Spanish, with strong communication and organizational capabilities.
Overview
10
10
years of professional experience
Work History
Case Manager II
Wayfinder Family Services
08.2025 - Current
- Managed caseloads for unaccompanied children from admission through discharge, coordinating individualized service plans to ensure tailored support.
- Collaborated with attorneys, therapists, sponsors, and community agencies to enhance reunification and release planning for children.
- Facilitated family-finding efforts and effectively communicated with internal and external stakeholders to strengthen support networks.
- Provide culturally responsive client advocacy and service coordination in fast-paced environments.
- Maintain accurate case documentation and ensure compliance with federal regulations and agency standards.
Overnight Youth Development Counselor
Vista Del Mar
03.2025 - 08.2025
- Supervised adolescents in overnight residential treatment settings, ensuring safety and facilitating a supportive environment.
- Responded to crises and behavioral incidents using trauma-informed de-escalation techniques.
- Maintained structured routines and documented incidents and observations to inform care strategies.
- Collaborated with residential and clinical teams to enhance continuity of care and improve client outcomes.
Lead Care Manager
Vista Del Mar
05.2024 - 03.2025
- Coordinated care services and daily support operations, enhancing quality of life for adolescents in residential behavioral health settings.
- Partnered with clinicians, case managers, and families to support treatment goals and continuity of care.
- Assisted with crisis response and behavioral interventions, advocating for clients' needs and facilitating effective treatment outcomes.
- Maintained documentation and monitored client progress, ensuring alignment with treatment objectives and timely adjustments to care plans.
Clinical Counseling Intern
Vista Del Mar
05.2024 - 03.2025
- Guided adolescents in developing coping skills and emotional regulation, providing behavioral support to enhance well-being.
- Collaborated with licensed therapists in counseling sessions, contributing to treatment planning and client assessments.
- Contributed insights during case consultations to enhance treatment strategies.
- Ensured confidentiality in clinical documentation and maintained accurate progress notes to support client care.
Case Manager Aide
Vista Del Mar
10.2023 - 05.2024
- Facilitated stabilization and resettlement for individuals and families by providing targeted support services.
- Coordinated care activities by managing documentation, referrals, and resource linkage to enhance service delivery.
- Partnered with case managers to maintain seamless support services and improve client experience.
- Maintained organized client files and tracked service outcomes.
Youth Development Counselor
Vista Del Mar
05.2023 - 10.2023
- Executed crisis intervention strategies in residential settings, ensuring safety and stability for youth.
- Delivered behavioral and emotional support to adolescents in residential treatment, enhancing their coping skills.
- Built positive therapeutic relationships with youth through mentorship and guidance.
- Assisted with daily living activities and implemented behavioral management plans to promote independence.
Client Services
Chrysalis
08.2021 - 05.2023
- Coordinated access to community resources and vocational support services for clients.
- Maintained professional communication with clients and interdisciplinary staff.
- Streamlined administrative support and documentation processes for client services.
- Facilitated clients' employment readiness, communication skills, and service coordination.
Lead Museum Ambassador
Cayton Children’s Museum
08.2019 - 03.2020
- Delivered customer service that enhanced visitor satisfaction in a fast-paced public environment.
- Supported team operations by coordinating visitor experiences to ensure smooth engagement.
- Engaged children and families through educational programming that fostered learning and interaction.
- Facilitated community discussions to enhance engagement.
Mental Health Intern
Child and Family Guidance Center (CFGC)
08.2017 - 08.2018
- Observed counseling sessions and engaged clients in collaborative discussions to enhance therapeutic outcomes.
- Assisted mental health professionals in delivering client support services and facilitating program activities.
- Developed foundational skills in behavioral health support and communication.
- Supported administrative and documentation tasks to ensure efficient operation of clinical settings.
Online Tutor
StudentNest Inc.
01.2016 - 06.2016
- Provided virtual academic support and tutoring to students across multiple subjects.
- Customized teaching strategies to align with individual student learning needs, fostering a more effective learning environment.
- Guided students in developing organization, study habits, and academic confidence to enhance learning outcomes.
- Facilitated regular communication with students and families to support progress and engagement.
Education
Master of Arts - Clinical Counseling
Alliant International University
01-2025
Skills
- Case management
- Client assessment
- Treatment planning
- Trauma-Informed Care
- Clinical Documentation
- Documentation Compliance
- Behavioral Support
- Resource Navigation
- Program Coordination
- Team collaboration
- Public Speaking
- Bilingual: English & Spanish
Timeline
Case Manager II
Wayfinder Family Services
08.2025 - Current
Overnight Youth Development Counselor
Vista Del Mar
03.2025 - 08.2025
Lead Care Manager
Vista Del Mar
05.2024 - 03.2025
Clinical Counseling Intern
Vista Del Mar
05.2024 - 03.2025
Case Manager Aide
Vista Del Mar
10.2023 - 05.2024
Youth Development Counselor
Vista Del Mar
05.2023 - 10.2023
Client Services
Chrysalis
08.2021 - 05.2023
Lead Museum Ambassador
Cayton Children’s Museum
08.2019 - 03.2020
Mental Health Intern
Child and Family Guidance Center (CFGC)
08.2017 - 08.2018
Online Tutor
StudentNest Inc.
01.2016 - 06.2016
Master of Arts - Clinical Counseling
Alliant International University