Summary
Overview
Work History
Education
Skills
Languages
Timeline
Marisela Palomo Martinez

Marisela Palomo Martinez

San Antonio,TX

Summary

Dynamic sales professional with a proven track record at HEB Grocery Store, excelling in upselling and relationship building. Recognized for enhancing customer satisfaction and loyalty through effective communication and product knowledge. Committed to maintaining high standards of service while ensuring operational efficiency and reliability.

Overview

2026
2026
years of professional experience

Work History

Sales Associate

BX
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Special Needs Tutor

Laredo ISD
  • Monitored student classroom and outdoors activities to promote student safety.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Oversaw class of students in absence of instructor.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Supported teacher in development of individual learning strategies.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
  • Developed tailor-fit lesson plans to cater to individual needs of each student.
  • Reviewed computer science class material with students to support discovery of correct answers to problems.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

P.E . AIDE

Laredo ISD
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered caring companionship and emotional support.
  • Observed and monitored children's activities.
  • Supported children's development by encouraging teamwork and understanding of others.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Meat Cutter

HEB Grocery Store
06.2012 - Current
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Prepared poultry by cleaning, cutting and discarding inedible parts.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Identified cuts of meat, grading and pricing accordingly.

Education

Associate Of Applied Arts -

Laredo Community College, Laredo, TX

Associate Of Applied Arts - History

San Antonio College, San Antonio, TX

Central College , Killeen, TX

High School Diploma -

Martin High School , Laredo, TX

Skills

  • Retail loss prevention
  • Upselling
  • Promotional support
  • Sales expertise
  • Upselling and cross selling
  • Relationship building
  • Store opening and closing
  • Time management
  • Reliable and punctual

Languages

Spanish
Professional Working

Timeline

Meat Cutter - HEB Grocery Store
06.2012 - Current
Martin High School - High School Diploma,
Sales Associate - BX
Special Needs Tutor - Laredo ISD
P.E . AIDE - Laredo ISD
Laredo Community College - Associate Of Applied Arts,
San Antonio College - Associate Of Applied Arts, History
Central College - ,
Marisela Palomo Martinez