Mariska Kent
McDonald's
Alexandria,KY
1
Language
4
years of professional experience
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Work History
Crew Member
1 Year 8 Months- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment efficiently, adhering to safety and sanitation protocols.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Drive-Thru Cashier
2 Years 5 Months- Processed customer orders efficiently at drive-thru window, ensuring accuracy and speed.
- Managed cash transactions, handling payments and providing change with precision.
- Implemented improvements in workflow, reducing wait times during peak hours.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food orders.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Assisted customers with menu items and accurate order fulfillment.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Developed strong communication skills while interacting with diverse clientele daily.
Education
High School Diploma - Psychology
- 3.6 GPA
- Extracurricular Activities: Color Guard, Band
- Completed AP course in English language arts, World history, and U.S history
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Heavy lifting
Store opening and closing
Food running
Languages
Spanish
Limited Working
Interests
Hiking
Cooking
Baking
Drawing and Painting
Music
Dance
Gym Workouts
Dancing
Timeline
Crew Member
McDonald's
12.2024 - CurrentRead More
Drive-Thru Cashier
Skyline Chili
05.2022 - 10.2024Read More
Campbell County High School
High School Diploma from Psychology
Read More