Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marisol Stevens

Brooklyn

Summary

Motivated professional eager to embrace new challenges while demonstrating a strong work ethic and adaptability. Recognized for exceptional interpersonal skills, customer service expertise, and a proactive approach to achieving results. Currently pursuing an Associate of Science degree, complemented by a Bachelor of Science in Psychology completed in 2024, showcasing a commitment to continuous learning and professional growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

The Home Depot
09.2024 - Current
  • Assisted customers with orders, returns, and billing inquiries, ensuring satisfaction and accuracy.
  • Handled escalated concerns with professionalism, finding effective solutions under pressure.
  • Maintained composure in high-stress situations while resolving conflicts quickly and fairly.

Crew Member

Dunkin Donuts
09.2023 - 05.2024
  • Took orders, prepared meals, and processed payments while maintaining quality service.
  • Worked across multiple stations including front counter and drive-thru, adapting quickly to shifting demands.
  • Demonstrated strong multitasking and time management skills in a fast-paced environment.

Crew Member

Chipotle Restaurant
06.2023 - 09.2023
  • Prepared food items and maintained sanitation standards in compliance with safety guidelines.
  • Ensured clean and organized work stations, contributing to safe food handling practices.
  • Supported team efficiency by restocking supplies and assisting with food prep.

Pharmacy Technician

CVS Pharmacy
07.2022 - 06.2023
  • Processed written prescriptions and refill requests, reviewing for completeness and accuracy.
  • Counted, measured, and compounded medications following safety and compliance standards.
  • Stocked, labeled, and inventoried medications to ensure precise recordkeeping.
  • Verified prescriptions, labels, and packaging to maintain patient safety.

Sales Associate/Cashier

DSW
05.2021 - 05.2023
  • Accurately processed POS transactions, returns, and credit payments with attention to detail.
  • Assisted customers in enrolling in rewards programs and credit services.
  • Delivered quality service by addressing customer needs and providing appropriate solutions.


Babysitter

Child Care
09.2016 - 04.2019
  • Ensured children's safety and well-being by supervising daily activities and preventing accidents or falls.
  • Communicated effectively with parents regarding developmental milestones, routines, and concerns.
  • Assisted with daily hygiene, including dressing, bathing, and bedtime routines, fostering healthy habits.

Education

Associate of Science - Nursing

Kingsborough Community College
Brooklyn, NY
08-2028

Bachelor of Science - Psychology

The College of Saint Rose
Albany
05.2024

High School Diploma -

Edward R. Murrow High School
Brooklyn
08.2020

Skills

  • Time management
  • Team collaboration
  • CPR
  • Microsoft Office & Google Suite
  • Conflict Resolution
  • Empathy
  • Strong Communication
  • Multitasking
  • Documentation
  • Customer Service

Certification

  • Basic Life Support (BLS) - American Heart Association [Earned July 2025]

Timeline

Customer Service Representative

The Home Depot
09.2024 - Current

Crew Member

Dunkin Donuts
09.2023 - 05.2024

Crew Member

Chipotle Restaurant
06.2023 - 09.2023

Pharmacy Technician

CVS Pharmacy
07.2022 - 06.2023

Sales Associate/Cashier

DSW
05.2021 - 05.2023

Babysitter

Child Care
09.2016 - 04.2019

Associate of Science - Nursing

Kingsborough Community College

Bachelor of Science - Psychology

The College of Saint Rose

High School Diploma -

Edward R. Murrow High School

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