Summary
Overview
Work History
Education
Skills
Timeline
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Marissa Francis

Boynton Beach

Summary

Committed to showcasing & developing skills in the Project Management space. A strong desire to learn new skills & expand my technical knowledge in all parts of Residential & Commerical Construction.

Overview

5
5
years of professional experience

Work History

Warranty Coordinator

Heritage Carpet & Flooring
10.2023 - Current
  • Point of communication for builders, home owners and tradesman to ensure service requests are completed in a timely manner
  • Creating & negotiating invoices for builders outside of warranted obligations
  • Honoring all requests within the one year warranty on new homes
  • Determining scope of work on service requests using installation & technician knowledge of flooring

Client Services Coordinator

Banfield Animal Hospital
02.2023 - 10.2023
  • Responsible for maintaining schedule of practice, all outward communications to clients and other practices.
  • Record keeping of patients previous histories and client information in customized databases
  • Communicating messages and other official businesses to doctors and practice management.

Lead Receptionist

Vetco Boca Raton Animal Hospital
10.2022 - 02.2023
  • Managing all practice to client communications including phone, email and instant messaging.
  • Responsible for inventory of office and cleaning supplies with weekly orders.
  • Maintaining cleanliness of exam rooms and lobby. Relaying information and updates to clients during appointments.

Administrative Assistant

Firstservice Residential
12.2019 - 02.2021
  • Managed all bulletin postings, minutes for board meetings, and communications for Home Owners Association and property management.
  • Maintained record keeping of resident information in online and hard copy filing systems.
  • Record keeping for all homeowner assessments and processing payments in a timely manner.


Education

Bachelor of Science - Public Management

Florida Atlantic University
Boca Raton, FL
08-2021

Skills

  • Microsoft Office
  • Warranty Management
  • Technical knowledge
  • Customer Service
  • Problem-Solving

Timeline

Warranty Coordinator

Heritage Carpet & Flooring
10.2023 - Current

Client Services Coordinator

Banfield Animal Hospital
02.2023 - 10.2023

Lead Receptionist

Vetco Boca Raton Animal Hospital
10.2022 - 02.2023

Administrative Assistant

Firstservice Residential
12.2019 - 02.2021

Bachelor of Science - Public Management

Florida Atlantic University

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Marissa Francis