Marissa Mendoza
Oceanside,CA
Summary
Dynamic leader with a proven track record with previous and current employers, enhancing operational efficiency and driving business growth. Expert in customer service and problem-solving, adept at mentoring teams for peak performance. Achieved significant improvements in productivity through innovative management and clear communication. Skilled in multitasking and creativity, consistently meeting and exceeding employer expectations.
Overview
8
8
years of professional experience
Work History
Crew Member
Trader Joe's
Carlsbad, CA
06.2024 - Current
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked with floor team and managers to meet wide range of customer needs.
- Pleasantly greeted customers and provided prompt and courteous service.
Package Handler
FedEx
Oceanside, CA
10.2025 - 11.2025
- Operated material handling equipment to efficiently transport packages within warehouse environment.
- Sorted and organized incoming shipments to optimize inventory management and retrieval processes.
- Collaborated with team members to maintain safety standards and ensure compliance with operational protocols
- Loaded, scanned, and sorted packages in a face-paced warehouse environment
Transaction Coordinator's Assistant
Mendoza Processing, LLC
Corona, CA
07.2023 - 06.2024
- Establishing internal audit procedures to validate and improve accuracy of financial reporting.
- Overseeing transactions from start to finish to ensure offers and counteroffers are approved for a smooth and successful sale.
- Completing the paperwork involved with a real estate sale
- Assuring all documents and disclosures are properly signed and submitted for the sale of properties
- Communicating with Listing and Selling Agents
General Manager
Farmer Boys Food
Ontario, CA
11.2017 - 07.2023
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma - Administration of Justice
Palomar College
San Marcos, California, CAAdministration of Justice
Norco College
Norco, CANo Degree - Business Administration
California State University - San Bernardino
San Bernardino, CASkills
- Customer Service
- Problem-Solving
- Clear Communication
- Performance Improvement
- Crew Leadership
- Flexible Schedule
- Time Management
- Multi-tasking
- Creativity and Innovation
Timeline
Package Handler
FedEx
10.2025 - 11.2025
Crew Member
Trader Joe's
06.2024 - Current
Transaction Coordinator's Assistant
Mendoza Processing, LLC
07.2023 - 06.2024
General Manager
Farmer Boys Food
11.2017 - 07.2023
High School Diploma - Administration of Justice
Palomar College
Administration of Justice
Norco College
No Degree - Business Administration
California State University - San Bernardino