A dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills, and committed to pursuing best practices related to employee development and retention.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Entrata
San Antonio, TX
06.2023 - Current
Assisting prospects inquiring about rental listings with pricing, availability, and scheduling tours.
Assisting current residents with work orders and distinguishing between emergency repairs and routine tasks.
Providing an upbeat, positive attitude while creating a connection with the caller.
In-Home Healthcare Provider
Christus Home Care
San Antonio, TX
01.2022 - 11.2022
Provided compassionate in-home care to the client, ensuring comfort and well-being.
Assisted with daily cleaning activities, scheduling appointments, and driving.
Administered medications and monitored health conditions, ensuring adherence to care plans.
Telemarketing Consultant
The Community Thrift Store
San Antonio, TX
11.2018 - 05.2019
Developed targeted telemarketing scripts to enhance customer engagement and promote donations.
Conducted market research to identify potential donors and increase community outreach efforts.
Trained new team members on effective communication strategies.
Maintained accurate records of calls made, responses received, and follow-up actions required.