Maritel Garcia Castro
Charlotte,NC
Summary
My name is Maritel Garcia Castro, I'm currently a sophomore at Central piedmont currently enrolled studying Construction Management. I am an energetic crew member offering outstanding skills in customer service , detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Shift Leader
Starbucks
11.2021 - 10.2024
- Resolved conflicts between employees to maintain positive and productive work environment
- Enforced company policies and regulations with employees
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies
Receptionist
JC Building
01.2021 - 09.2021
- Collected and distributed messages to team members and managers to support open communication
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Assisted with onboarding new clients and securing paperwork completion
- Managed phone calls, email, and walk-in clients
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
Education
AS - Construction Management
Central Piedmont Community College
Charlott, NC12.2024
High School diploma -
East Mecklenburg High School
Charlotte, NC01.2019
Skills
- Customer service
- Cash Handling
- Teamwork and collaboration
- Computer software
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Starbucks
11.2021 - 10.2024
Receptionist
JC Building
01.2021 - 09.2021
High School diploma -
East Mecklenburg High School
AS - Construction Management
Central Piedmont Community College
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