Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maritsa Alcaraz

Tacoma

Summary

Dedicated Shift Leader with a good track record in customer service, employee training, and quality assurance. Experienced in resolving customer complaints and maintaining good staff engagement. Works very well in a paste environment.

Overview

2
2
years of professional experience

Work History

Shift Leader

Kfc A&W
Tacoma
06.2024 - 05.2026
  • Monitored food safety practices to uphold health regulations and maintain quality standards.
  • Trained new employees on company policies and food preparation standards, ensuring compliance and fostering a knowledgeable team.
  • Resolved customer complaints professionally, maintaining a positive dining experience for guests.
  • Handled customer inquiries and resolved issues, contributing to improved guest satisfaction scores.

Education

High School Diploma -

Lincoln High School
Tacoma, WA
06-2025

Skills

  • Customer service
  • Quality assurance
  • Employee training
  • Staff engagement
  • Work well in fast-paced environments
  • Flexible schedule
  • Positive attitude

Languages

Spanish
Professional

Timeline

Shift Leader

Kfc A&W
06.2024 - 05.2026

High School Diploma -

Lincoln High School
Maritsa Alcaraz