Dedicated Shift Leader with a good track record in customer service, employee training, and quality assurance. Experienced in resolving customer complaints and maintaining good staff engagement. Works very well in a paste environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Kfc A&W
Tacoma
06.2024 - 05.2026
Monitored food safety practices to uphold health regulations and maintain quality standards.
Trained new employees on company policies and food preparation standards, ensuring compliance and fostering a knowledgeable team.
Resolved customer complaints professionally, maintaining a positive dining experience for guests.
Handled customer inquiries and resolved issues, contributing to improved guest satisfaction scores.