Marjelissa Arenzana
Delano,CA
Summary
Dynamic and detail-oriented professional with experience at Jollibee and Amazon. Proven ability in customer service and teamwork, excelling in fast-paced environments. Demonstrated strong multitasking and time management skills, achieving efficient order processing and maintaining high standards of cleanliness and organization. Committed to delivering quality results while ensuring safety and satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Jollibee
11.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Warehouse Associate
Amazon
11.2024 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 75 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Crew Member
Little Caesars
12.2021 - 08.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Education
Robert F Kennedy HS
Delano, CA06.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Packaging and labeling
- Picking and packing
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Attention to detail
- Sorting and labeling
- Material handling
- Warehouse operations
Timeline
Crew Member
Jollibee
11.2024 - Current
Warehouse Associate
Amazon
11.2024 - 01.2025
Crew Member
Little Caesars
12.2021 - 08.2022
Robert F Kennedy HS