Mark E Palmer
Server
Alpharetta,GA
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
4
4
Years of education at Alpharetta Highschool
Work History
Server
J Christopher's
Alpharetta, GA
05.2022 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
Crew Leader
Autobell
Alpharetta, GA
05.2021 - 05.2022
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Trained employees in time management and proper ways to complete job duties.
- Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Education
High School Diploma -
Alpharetta High School
Alpharetta, GA 08.2018 - 05.2022
Skills
Menu memorization
Timeline
Server
J Christopher's
05.2022 - Current
Crew Leader
Autobell
05.2021 - 05.2022
High School Diploma -
Alpharetta High School
08.2018 - 05.2022
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