Mark Feliz
Albany
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Taco Bell
Glenmont
12.2020 - Current
- Trained new employees on customer service standards and procedures.
- Monitored inventory levels and coordinated stock replenishment activities.
- Ensured compliance with health and safety regulations during food preparation.
- Collaborated with management to optimize workflow efficiency in the restaurant.
- Managed customer service inquiries and complaints in a timely manner.
Service Clerk
Rouses Market
Metairie
07.2019 - 07.2020
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Maintained an organized work area to facilitate workflow.
- Maintained clean and organized store displays and shelves.
Grill Cook
McDonald's
Metairie
04.2018 - 08.2019
- Prepared grilled items following standard recipes and safety guidelines.
- Maintained cleanliness of grill area and kitchen equipment throughout shifts.
- Managed cooking times to ensure food quality and freshness for customers.
Education
Homeschooled
Skills
- Employee training
- Customer service
- Inventory management
- Workflow optimization
Certification
ServSafe
Timeline
Assistant Manager
Taco Bell
12.2020 - Current
Service Clerk
Rouses Market
07.2019 - 07.2020
Grill Cook
McDonald's
04.2018 - 08.2019
Homeschooled