Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Foote

Baldwin

Summary

Longtime dispatcher with Capitol Security, adept at prioritizing emergency calls and ensuring timely resource deployment. Proven ability to manage high-stress situations while utilizing advanced communication systems. Skilled in multitasking and learning new methods to improve my working ability.

Overview

19
19
years of professional experience

Work History

Dispatcher

Capitol Security
09.2006 - Current
  • Supported team in maintaining accurate logs of dispatched calls and completed services.
  • Coordinated emergency response efforts, ensuring timely dispatch of personnel and resources.
  • Utilized advanced communication systems to relay critical information to first responders.
  • Monitored multiple emergency lines, prioritizing calls based on urgency and type of incident.
  • Effectively managed stressful situations, maintaining a calm demeanor while providing crucial support to both callers and first responders.
  • Monitored EBI and EBI Fire systems to account for environmental and door alarms attached to buildings on the Capitol Complex.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Assisted callers in emergency situations with appropriate information and support.

Education

Broadcasting Degree -

Brown College
MN

High School Diploma -

Prescott High School
Prescott, WI
06-1996

Skills

  • Decision-making
  • Data entry
  • Active listening
  • Stress tolerance
  • Dispatching procedures
  • Prioritizing calls
  • Radio communication
  • Call handling
  • Effective communications
  • Multitasking Abilities

Timeline

Dispatcher

Capitol Security
09.2006 - Current

Broadcasting Degree -

Brown College

High School Diploma -

Prescott High School